Support
We usually reply within one business day.
Email us
Common questions
How do I cancel my subscription?
iOS: Settings → Apple ID → Subscriptions → Summara Pro → Cancel Subscription.
Android: Google Play → Payments & subscriptions → Subscriptions → Summara Pro → Cancel.
How do I request a refund?
Refunds are processed by Apple or Google directly.
iOS: reportaproblem.apple.com.
Android: Google Play Help → Refund request.
How do I restore purchases?
Open Summara → Profile → Upgrade → tap Restore in the top-right corner.
How do I delete my account and data?
Email [email protected] from the address associated with your account. We delete your data within 30 days.
Is Summara a substitute for my doctor?
No. Summara is an educational tool that helps you understand medical language. It does not provide medical advice, diagnosis, or treatment. Always consult your physician about your care. In an emergency call 911.
Does Summara sell my data or use it to train AI?
No, on both counts. See our Privacy Policy for the full picture.
Business contact
Summara Health is operated by Thronos Holdings, LLC, State of Texas, USA.
General & legal: [email protected]